Team Member

As the registered manager at Care N Love, Andrea Keresztely is pivotal in ensuring the effective delivery of care services and upholding the highest quality and compliance standards. With over 14 years of experience in the healthcare sector, her educational background in healthcare, teaching qualifications, and completion of the Train the Trainer Program, Andrea brings a wealth of knowledge and expertise to her position.

One of Andrea’s key responsibilities is to oversee the day-to-day operations of Care N Love while maintaining compliance with regulatory standards set by bodies such as the Care Quality Commission (CQC). This entails implementing policies and procedures that promote clients’ well-being, safety, and dignity while adhering to legal and ethical guidelines. Andrea’s dedication to excellence ensures that the services provided by Care N Love consistently meet or exceed regulatory requirements.

Moreover, Andrea is committed to promoting independence among clients by empowering them to take an active role in their care. She understands the importance of enabling individuals to maintain their existing skills and regain others, enhancing their quality of life and overall well-being. Through personalised care plans and innovative approaches, ensuring clients receive the support they need to live fulfilling lives to the fullest extent possible. Her primary responsibility is effectively managing the care service provided by Care N Love. This involves a multifaceted approach that encompasses various aspects of operations, staff management, financial stewardship, and strategic planning.

Here’s a detailed overview of her key responsibilities and contributions:

Client-Centred Care:

Andrea’s ethos prioritises the client’s best interests. She ensures that the services provided by Care N Love always align with the highest standards of care, promoting individual rights, choices, privacy, and dignity. Her dedication to client well-being is evident in her advocacy for independence, empowering individuals to maintain and enhance their existing skills, thus improving their quality of life.

Compliance and Quality Assurance:

Andrea diligently oversees compliance with regulatory requirements, particularly those set forth by the Care Quality Commission (CQC). By ensuring adherence to these standards, she upholds Care N Love’s integrity and reputation while safeguarding the well-being of its clients. She maintains a culture of continuous organisational improvement through regular audits, assessments, and quality improvement initiatives.

Staff Management and Development:

Andrea effectively manages staff, recognising the importance of a competent and motivated workforce. She provides guidance, support, and training opportunities to enable staff members to perform their roles safely and proficiently. Her commitment to nurturing talent is evident through her participation in the Train the Trainer Program, which equips her to cascade knowledge and skills across the organisation.

Overseeing the Running of the Care Service:

Andrea is responsible for the day-to-day operations of the care service, ensuring that all activities are carried out efficiently and by established protocols and standards.

Managing Budgets and Contracts:

Andrea is responsible for managing the financial aspects of the care service, including budgeting and overseeing contracts with suppliers and service providers. Her meticulous approach to financial management ensures that resources are allocated efficiently to meet client’s needs while maintaining fiscal responsibility.

Making Strategic Decisions:

Andrea is involved in making strategic decisions about the future and growth of Care N Love. By staying abreast of industry trends and developments, she identifies opportunities for expansion and improvement, ultimately enhancing the services offered by the organisation.

Leading Projects and Clinical Areas:

Andrea leads specific projects and clinical areas within Care N Love, such as setting up new care services or implementing innovative practices. Her leadership ensures that projects are executed effectively, resulting in positive outcomes for clients and staff.